Helping Managed Service Providers Connect to Customers and Partners
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The former Switch and Data, now Equinix has provided a robust and efficient place for managed service providers (MSPs) to host and distribute their data and content since the beginning of the commercial Internet. Our data centers are secure and reliable places to locate the mission critical infrastructure that helps customers' Internet applications run smoothly. Switch and Data operates SAS 70 Type I and II certified uniform processes and procedures across the company. These include security and alarm monitoring, scheduled infrastructure testing, fast incident response and proactive customer communication.
Our company is committed to serving the needs of MSPs. Switch and Data sites have more than three times more cross connects per cabinet than our competitors. This makes our sites the right places to facilitate the flow of content from creator to end user. Switch and Data also provides the support to scale your infrastructure to meet the challenges of rapid Internet traffic growth. Customers use our TechSmart® remote hands service in our sites to stage, install and maintain infrastructure as they scale their networks.
Whether you are a content delivery network looking to connect to customers and partners, a managed hosting provider looking for a reliable and secure home for customer data, or a next generation cloud service provider that needs to reach multiple networks to ensure high performance, we have the right power, connections, locations, and technical and customer support to help your business succeed.
Here are some of the ways the former Switch and Data, now Equinix helps MSPs solve their business challenges:
- Interact with large numbers of networks: MSPs need a cost effective way to exchange data with large numbers of networks. MSPs such as Content Delivery Networks (CDNs) or managed hosting providers find that the broad geographic coverage of Switch and Data sites makes us the perfect partner to distribute services widely across the Internet. For example, a leading Domain Name System (DNS) service provider has chosen our six PAIX® Internet exchange sites as key hubs to distribute its services to improve the performance and resiliency of the entire Internet.
- Connect content with end users: Using us as a single provider to interweave customers and partners helps MSPs such as cloud service providers and managed hosters work with customers and partners to make Internet content flow faster. The broad footprint of Switch and Data's sites in key population centers makes us the logical choice for CDNs looking to host and distribute latency sensitive digital media to end users across North America. For example, CDNs use our sites to set up high-speed optical interconnections with their content provider customers and access a high density of backbone and local networks to distribute large content files to end users.
- Scale for growth: Our industry leading remote technical support service helps MSPs free up their IT teams to focus on customer deployments and introducing new services. MSPs often operate in highly competitive markets and view customer acquisition and retention as key to their success. By leveraging the skills of Switch and Data's team, MSPs are able to focus their IT teams' time higher up the service stack, serving customers and developing new offerings to keep them satisfied and loyal. Switch and Data customers average about 200 cross connects each and some of our customers have thousands across multiple sites. These customers rely on our technicians, processes and systems to rapidly configure multiple cross connections across numerous sites and maintain an accurate inventory of work orders and assets in order sites to keep their networks functioning smoothly.